1. Information We Collect
Account information. Name, email address, password (stored hashed), and account settings, including the preferences you set (e.g., discount philosophy, minimum-stay preferences).
Property and business information. Details you provide about your rental properties: location, amenities, rates, availability, occupancy, maintenance items, guidebook content, and similar operational data.
Usage and interaction data. How you use the Service: briefings viewed or dismissed, recommendations approved, modified, or rejected (including modification details and optional rejection reasons), questions tapped or typed, features used, and general device/log information (IP address, browser type, timestamps). We collect this to make recommendations smarter over time — it is core to how the Service works.
Payment information. Payments are processed by Stripe. We do not store your full card number; we receive limited billing details (e.g., plan, payment status, last four digits) from Stripe. Stripe's handling of your data is governed by its own privacy policy.
Information from third-party sources. Market and local-event data from public and commercial sources, which we associate with your property's market area. If you connect third-party platforms to Cabinator, we receive the data you authorize those platforms to share.
2. How We Use Information
- Provide the Service: generate briefings, recommendations, Property Health scores, event intelligence, and alerts for your properties
- Personalize the Service: learn your preferences from your settings and your decisions, and adjust future recommendations accordingly
- Improve the Service: measure which recommendations are accepted and how accurate our predictions were, and use that to improve our models
- Process payments, provide support, and send service communications (briefing notifications, alerts, billing and account notices)
- Protect the Service: detect abuse, enforce our Terms of Service, and comply with legal obligations
We do not sell your personal information, and we do not share it with third parties for their own advertising.
3. Aggregated and Anonymized Data
We combine data across participating properties in aggregated, anonymized form to identify market trends and improve recommendations for all users (for example, "properties in this region see higher demand during hunting season"). Aggregated data does not identify you or your specific properties. You may opt out of contributing to aggregated insights in your account settings; opting out may reduce the market intelligence available to you. Anonymized, aggregated data is not personal information and may be retained and used even after you delete your account.
4. AI Processing
Recommendations are generated using artificial intelligence. Your property and usage data may be processed by third-party AI service providers acting on our behalf under contractual confidentiality obligations. We do not permit these providers to use your identifiable data to train their general-purpose models.
5. Who We Share Information With
Only with service providers ("subprocessors") who process data on our behalf and under contract. Our current subprocessors are: Stripe (payment processing), Supabase (database and authentication hosting), Netlify (application hosting), Anthropic (AI processing — Section 4), and Resend (email delivery). We will update this list as providers change. We may also disclose information if required by law, to protect our rights or users' safety, or as part of a business transfer (merger, acquisition, or sale of assets), in which case this policy continues to apply to previously collected data.
6. Cookies and Analytics
We use cookies or similar technologies to keep you signed in, remember preferences, and understand feature usage. You can control cookies through your browser settings; disabling them may break sign-in. We do not use third-party advertising or analytics trackers (such as Google Analytics) in the Service.
7. Data Retention
We keep your account and property data while your account is active. If you delete your account, we delete or anonymize your personal information within 60 days, except where retention is required for legal, billing, or security purposes. Aggregated, anonymized data may be retained indefinitely (Section 3).
8. Your Choices and Rights
- Access and correction: view and update your account and property information in the app, or contact us for a copy of your data
- Deletion: delete your account in settings or by contacting us
- Aggregation opt-out: Section 3, in account settings
- Communications: unsubscribe from non-essential emails at any time; service and billing notices cannot be opted out of while your account is active
- Depending on your state of residence, you may have additional rights under state privacy laws (e.g., California residents' rights to know, delete, and non-discrimination). We honor verified requests regardless of state.
To exercise any right, email cabinator.ai@gmail.com. We may need to verify your identity before acting on a request.
9. Security
We use reasonable administrative, technical, and physical safeguards, including encryption in transit, hashed passwords, and access controls. No system is perfectly secure; we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you as required by applicable law.
10. Children
The Service is for business use by adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from children. Guest information you enter about your rental guests should be limited to what is necessary to operate your business.
11. Users Outside the United States
The Service is operated from the United States and intended for U.S. users. If you use the Service from elsewhere, your information will be transferred to and processed in the U.S.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by email or in-app notice before they take effect, consistent with Section 15 of our Terms of Service (including the renewal-as-acceptance mechanism for paid subscribers).
13. Contact
PCBC LLC · Mississippi, USA
Email: cabinator.ai@gmail.com